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Frequently Asked Questions

View Common Questions and Answers Below

Can we stay in the house while the remodeling is taking place?

In most cases, yes, you can stay in your home while we are remodeling.  We take care to close off the area we are working in to try and avoid any disturbance through the rest of your home.

How long does it usually take to complete a remodeling project?

The length of time it takes to complete a remodeling project depends on the complexities of the project.  We do give you an estimated project duration and outline the duration in the signed proposal agreement. In the event that a third party may cause a delay, we notify you immediately.

Will the job cost more than the original agreed amount?

We take time with our clients to help understand the costs associated with your project. We also do our best to identify any options you may choose in the future and include pricing for those options in our proposal. Typically, when we sign a contract with our client, we hold true to the contracted price. We take the time to go over every detail of your project to ensure the cost is accurate. If there is any additional work or changes made to the project by the homeowner, this could be an additional charge, but we will go over the new changes with you before any charges are incurred.

There are rare occasions where repairs are necessary in order to move forward with a project, which is not noticed until the demolition phase.  In these cases, we notify the client immediately to go over options to help keep the unforeseen costs down.

The costs seem higher than expected. Do I really need to hire someone licensed?

While it may seem tempting to hire an unlicensed person to do your remodeling project, consider the following:  You, the property owner who hires the unlicensed contractor, will assume some risk as well, both in the quality of the work and for legal and financial consequences. If the work is not up to the proper local building codes and your unlicensed contractor did not acquire the proper permits, then your property value could even be negatively impacted. You could even void your homeowner’s insurance policy if a claim arises as a result of the work done by an unlicensed contractor.

And perhaps of greater concern — an unlicensed contractor will not have worker’s compensation or liability insurance. The homeowner will be held liable if an employee or third party is injured on your work site.

So, while the lower price may seem advantageous at first, hiring an unlicensed contractor could end of costing you exponentially more should something go wrong and you are held liable.

Do you use subcontractors?

Yes, we do use subcontractors who specialize in certain areas of the construction process such as plumbing and electrical.  We do make sure all subcontractors are licensed and insured.

What are your hours of operation?

Our normal business hours are Monday – Saturday from 8:00 a.m. – 7:00 p.m.  However, when in the construction phase, we do work on the weekends as well. In case of an emergency, both call and contact us through the form and we will respond asap.

How long have you been in business?

Basin & Son Construction was founded in 2004.  I have over 20 years of experience in the construction industry.  I started out in the commercial field and now focus on residential remodeling as well.   I continue to educate myself on all the newest trends in the industry.  Being a building contractor, you never stop learning.

Where is the “son” in Basin & Son?

 
It was always my hope that my son, Matthew, would work alongside me to help grow the business.  Matthew started working with me in 2012 while putting himself through college.  Upon graduation in 2016, Matthew commissioned into the United States Army where he continues to serve proudly.